Telephone: +49 6131 / 46 46 000
Fax: +49 6131 / 46 46 414
HR-Nr. HRB 45187, Mainz
VAT number: DE295520161
Karsten Rudloff, Bernd Schneider, Dirk Moysich
Responsible person for the purpose of section 18 para. 2 State Media Treaty [MStV]: Marietta von Baross
Informationssicherheit - Datenschutz - Coaching
Phone: 04822 36 63 000
Fax: 04822 36 63 333
General Terms and conditions of business for purchasing
The general terms and conditions of business for purchasing by net group companies can be downloaded here.
According to section 47a of the Telecommunications Act, consumers have the option of initiating arbitration proceedings before the Federal Network Agency if a dispute arises between the subscriber and next id GmbH as to whether an obligation has been fulfilled vis-à-vis the subscriber which relates to the conditions or execution of contracts for the provision of the network or services and is connected with the following regulations: sections 43a, 43b, 45 to 46, or the statutory ordinances issued on the basis of these regulations and section 84 or Regulation (EC) No. 717/2007 of the European Parliament and of the Council of 27 June 2007 on roaming on public mobile telephone networks within the Community and amending Directive 2002/21/EC (OJ L 171, 29 June 2007, p. 32), in its current version, the subscriber can initiate the arbitration procedure by submitting a request to the consumer arbitration body of the Federal Network Agency. To do so, an application must be submitted to the Federal Network Agency. The application must be addressed to:
Bundesnetzagentur Ref. 216, Schlichtungsstelle
Telefax +49 (0)30 224 80518
Further details about the procedure can be obtained from the Federal Network Agency’s website at www.bundesnetzagentur.de.
Dispute resolution platform of the European Commission
The European Commission maintains an internet platform (“OS Platform”) that has been set up to settle disputes between businesses and consumers. The OS Platform is available at https://ec.europa.eu/consumers/odr/.
dtms GmbH makes every reasonable effort to ensure that the information provided on this website is complete and correct. However, dtms GmbH assumes no liability for whether, nor warrants that, the information published on this website is up to date, correct or complete. The same applies to any links that this website references either directly or indirectly. dtms GmbH is not responsible for the contents of any website or page navigated to via such a link. dtms GmbH reserves the right to make changes or additions to the information provided without prior notification.